About the brand: Realme is a global technology brand officially established on May 4, 2018, by Sky Li. The aspiration of Realme is to provide products with a comprehensive superior experience for the young, and Realme is committed to be a trendsetting technology brand.
What’s to love: Go big or go home is what Realme is all about. The Realme C11 stands out as one of the most affordable mobile phones available in the market now, with a 6.5-inch LCD display, Realme UI 2.0, and 2GB RAM that guarantee fantastic performance.
What you get: 1 Realme C11 2021 (2GB/32GB) - Gray, brand new, and sealed!
*Available storage and RAM are less than the total memory due to storage of the operating system and software pre-installed on the device. ________________________________________________________________________
Thrift by Humble: Thrift is Humble's very own digital thrift shop, which sells sustainably liquidated, reclaimed and never-been-used products from our collected items! Here, we bring items back into circularity by selling items that are in great condition or even brand new products from our clients that have never reached end users. We dream of a world where circular living is normal as we take home unique and wonderful items from our Humblers!
What's circular living: It's a lifestyle and mentality of making better use of the things we have thereby treating our planet with kindness. Live circular and create real impact by shopping at Thrift and buying our sustainably-sourced items!
Humble works with topnotch shipping providers who ensure your items get to you safely and securely.
For questions and queries on your shipment, like tracking and updates, get in contact with our friendly customer service team at team@humblesustainability.com
Our warranty services
7 Days full refund
Within 7 days from the time received
Our store warranty protects you for seven (7) days following the receipt of your item. If you find that it’s defective or not working properly, we’ll happily refund you 100% and allow you to return or exchange your item.
Thrift partial refund
Within 7 days from the time received
If the item has minor problems upon receipt, such as cosmetic issues that do not affect functionality, but you would be happy to keep the item, we can offer partial refunds subject to verification from our team.
Rental fee service refund
After 7 days from the time received valid for 1 year
After the 7-day period has lapsed, provided you have photos and videos of the defective item, we can do partial refund based on how long you've had the item. You will only pay for the months you've had it - risk-free for 1 year!
How does it work?
Our unique rental fee refund ensures you have one year to test out and enjoy your item! If problems arise, you are completely protected and will only pay for the months you had the item in your possession. Check out a sample scenario below!
You buy something.
Let’s say you purchase a phone worth P14,420 on Thrift. Your phone has a monthly rental fee of P1,201. (14,420 ÷ 12 months)
It stops working.
Let’s say the the ordered item gets damaged or becomes faulty on the 10th month after purchase. This is before the 12-month mark from the day of purchase.
You get a partial refund.
We will calcuate your partial refund by taking into consideration your product’s monthly rental fee and your product usage.
1,201 x 10 months of usage is 12,010 14,420 (Sale price of the item) - 12,010 (Rental/Usage fee for the 10 months used) = 2,410 (Refund given to you)
Shipping policies
Humble works with topnotch shipping providers who ensure your items get to you safely and securely.
For questions and queries on your shipment, like tracking and updates, get in contact with our friendly customer service team at team@humblesustainability.com
Our warranty services
7 Days full refund
Within 7 days from the time received
Our store warranty protects you for seven (7) days following the receipt of your item. If you find that it’s defective or not working properly, we’ll happily refund you 100% and allow you to return or exchange your item.
Thrift partial refund
Within 7 days from the time received
If the item has minor problems upon receipt, such as cosmetic issues that do not affect functionality, but you would be happy to keep the item, we can offer partial refunds subject to verification from our team.
Rental fee service refund
After 7 days from the time received valid for 1 year
After the 7-day period has lapsed, provided you have photos and videos of the defective item, we can do partial refund based on how long you've had the item. You will only pay for the months you've had it - risk-free for 1 year!
How does it work?
Our unique rental fee refund ensures you have one year to test out and enjoy your item! If problems arise, you are completely protected and will only pay for the months you had the item in your possession. Check out a sample scenario below!
You buy something.
Let’s say you purchase a phone worth P14,420 on Thrift. Your phone has a monthly rental fee of P1,201. (14,420 ÷ 12 months)
It stops working.
Let’s say the the ordered item gets damaged or becomes faulty on the 10th month after purchase. This is before the 12-month mark from the day of purchase.
You get a partial refund.
We will calcuate your partial refund by taking into consideration your product’s monthly rental fee and your product usage.
1,201 x 10 months of usage is 12,010 14,420 (Sale price of the item) - 12,010 (Rental/Usage fee for the 10 months used) = 2,410 (Refund given to you)
It’s when we incorporate the circular economy into our day to day lives - a lifestyle and mentality of making better use of the things we have, thereby treating our planet with kindness.
